CASE HISTORY:
Enviro-Line is responsible for supplying and servicing a combination of grinder and non clog pumps to multiple developments & communities. Previously to E-L involvement, contractors were purchasing the equipment, installing the pump systems, but local startup services were not provided. E-L commited to provide local support and providing routine and emergency service.
Enviro-Line worked with each development to provide a 24 Hour on-call program with pre and post season inspections of pumping systems. Like any mechanical system, such as a car, a lift station needs some attention to keep in good working order. We call the working program a PMC, or Preventative Maintenance Contract.
We started servicing the 200+ grinder pump stations 4 years ago. When we first started the service, 50+ service calls were required to fix pumps and false alarm conditions. With the PMC, currently we rarely receive an emergency service call.
PMC service increased reliabilty 1000+% as we also provide startup service as standard.
PMC REALLY WORKS!!!!!